Frequently Asked Questions

Everything you need to know about shopping with INTERMIX®.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain sale items may be marked as final sale.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer expedited and overnight shipping options at checkout for faster delivery.

Do you offer international shipping?

Yes, INTERMIX® ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna or Afterpay.

Are the products authentic?

Absolutely. INTERMIX® partners directly with designers and authorized distributors to ensure that every item we sell is 100% authentic and of the highest quality.